At MB8MY, your privacy is more than a legal obligation — it is a value we genuinely uphold. This document clearly explains how we collect, use, store, and protect the personal information of every MB8MY platform user in Malaysia.
Six core commitments that shape mb8my's approach to protecting the privacy of every Malaysian player
All personal and financial data transmitted through the mb8my platform is protected with 256-bit SSL encryption — the same standard used by leading Malaysian banks such as Maybank and CIMB. This means your information remains unreadable even if it were intercepted by an unauthorised party.
MB8MY only collects data that is strictly necessary to operate our services effectively and securely. We do not collect excessive or irrelevant information. Every category of data we collect has a clearly defined purpose, stated openly in this Privacy Policy.
MB8MY has never sold, rented or traded your personal data to any third party for marketing or commercial purposes, and we never will. Your data is only shared in limited and necessary situations — such as processing payments via Touch 'n Go eWallet, GrabPay or DuitNow — and even then, only the minimum required data is shared.
Mb8my believes your personal data belongs to you. You have the right to access, correct, transfer, or request deletion of your personal data at any time. Our privacy team will process any data-related request within 24 business hours of receipt.
Your personal data at MB8MY is stored on fully secured servers with strict access controls. Only staff with a legitimate operational need are permitted to access user data, and all such access is logged and regularly reviewed by our internal security team.
The MB8MY Privacy Policy is reviewed and updated periodically to ensure it remains relevant to technological developments, changes in Malaysian data protection law, and feedback from our users. Any material amendments will be communicated to registered users via in-platform notifications or email.
This Privacy Policy explains how mb8my ("we", "the platform") collects, processes, stores, and protects your personal information ("User") when you use mb8my's platform and services. By registering or continuing to use the mb8my platform, you agree to the terms of this Privacy Policy. Please read it carefully, as it contains important information about your rights.
MB8MY understands that your trust is our most valuable asset. Every time you register an account, make a deposit, play a game or simply browse the MB8MY platform, you are entrusting us with your personal information. We do not take this responsibility lightly.
This Privacy Policy applies to all your interactions with the mb8my platform, including the website at mb8my.best, mobile applications (where available), email communications, and interactions with our customer support team. This document also outlines your rights as a data subject and how you may exercise them.
MB8MY operates in accordance with internationally recognised data protection standards. We are committed to ensuring that the personal information of every Malaysian player using our platform is handled with the highest level of security and confidentiality. This commitment goes beyond legal obligation — it reflects our core values as a responsible platform.
As a platform serving Malaysian players, mb8my understands the importance of data protection in a local context. All data processing involving Malaysian players is carried out with due consideration for local legal requirements and privacy expectations. We actively monitor developments in Malaysian data protection law to ensure ongoing compliance.
MB8MY collects several categories of personal data from our users. Below is a detailed overview of the types of data we collect and why they are needed:
| Data Category | Sample Information | Requirements |
|---|---|---|
| Identity Data | Full name, date of birth, MyKad number | Mandatory |
| Contact Information | Phone number, email address | Mandatory |
| Financial Data | Bank account details, e-wallet account name | Mandatory |
| Transaction Data | Deposit, withdrawal, and betting history | Mandatory |
| Technical Data | IP address, device type, web browser | Automatic |
| Usage Data | Games played, session duration, clicks | Automatic |
| Communication Data | Support chat records, emails, complaints | Where Applicable |
Mb8my does not collect information considered sensitive under international data protection standards — such as biometric data, health data, religious beliefs, or political views — unless specifically required for a recognised legal compliance purpose.
MB8MY collects your personal information through several methods, depending on the nature of your interaction with our platform:
Mb8my does not purchase, borrow, or obtain personal data lists from any third party for direct marketing purposes. Every piece of data in our system was either provided directly by you or generated through your own use of the platform.
MB8MY uses the personal data we collect solely for legitimate and necessary purposes. Below is the full list of how data is used on our platform:
MB8MY will not use your personal data for any purpose beyond those stated above without first obtaining your explicit consent. Should we need to process your data for a new purpose, we will notify you and request your consent before that processing begins.
MB8MY does not sell, rent or trade your personal data to any party for commercial purposes. However, in the course of operating the platform, there are limited situations where we may need to share your data with certain parties:
All third parties that receive mb8my users' personal data in any capacity are required to sign a strict data processing agreement. This agreement prohibits them from using, disclosing, or transferring that data for any purpose beyond what mb8my has contractually specified.
MB8MY implements multiple layers of technical and operational security to protect your personal data from unauthorised access, loss, destruction, or disclosure:
While mb8my takes comprehensive security measures, no online system can be guaranteed 100% secure. You also play an important role in protecting your account — use a strong, unique password for your mb8my account and never share your login credentials with anyone.
As an MB8MY user, you have the following rights regarding the personal data we hold about you. MB8MY is committed to making it easy for you to exercise these rights without unnecessary obstacles:
You have the right to request and receive a copy of all personal data we hold about you in a readable format.
If any of your personal data held in MB8MY's systems is inaccurate or outdated, you have the right to request an immediate correction.
Under certain circumstances, you have the right to request that your personal data be deleted from our systems, subject to legal retention requirements.
You may request that we restrict the processing of your personal data in certain circumstances while a related issue is being resolved.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform, should you choose to do so.
You may object to the processing of your personal data for direct marketing purposes at any time without having to provide any reason.
To exercise any of the above rights, please contact our privacy team by email at support@mb8my.best, stating "Data Rights Request" in the subject line. MB8MY will process your request within 24 working hours and resolve it within the timeframe set by the relevant industry standards.
Mb8my uses cookies and similar tracking technologies to enhance the user experience and operate the platform more effectively. Below are the types of cookies used by mb8my:
You can manage and delete cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of the MB8MY platform and your gaming experience. For more information on managing cookies, please refer to your web browser's help documentation.
Mb8my retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Once the retention period expires, data will be securely deleted or anonymised.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout active account | Service operations |
| Financial transaction records | 7 years after transaction | Financial legal requirements |
| Identity verification documents | 5 years after account closure | KYC & AML Compliance |
| Customer support records | 3 years after resolution | Service reference and improvement |
| Technical & security logs | 90 days | Security monitoring |
| Marketing data (with consent) | Until consent is withdrawn | Marketing communications |
When your personal data is no longer needed, MB8MY will delete or anonymise it using secure, irreversible procedures. In cases where full deletion is not technically practicable, MB8MY will ensure the data is isolated and no longer actively processed.
If you have any questions, concerns or complaints about how MB8MY handles your personal data, we encourage you to reach out to us. The MB8MY privacy team is committed to taking every inquiry seriously and providing a satisfactory response within the stipulated timeframe.
How to contact the MB8MY privacy team:
If you are not satisfied with MB8MY's response to your privacy complaint after going through our internal process, you have the right to escalate the matter to the relevant data protection authority in your jurisdiction.
MB8MY will update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or relevant technological developments. The date of the most recent update is always displayed at the top of this page. We encourage you to review this page periodically to stay informed about how MB8MY protects your privacy.
For a more complete understanding of how we handle data and protect your rights as a user, we encourage you to also read Terms & Conditions and Responsible Gaming MB8MY. Together, these three documents form the complete framework governing our relationship with every Malaysian player.
Your personal data is fully protected at MB8MY. Register a free account today, claim a welcome bonus of up to RM888, and enjoy over 500 games with complete confidence that your privacy is always in safe hands.